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Business & Data Analytics
Make sense of what’s really happening in your business — and use it to grow.
Most small businesses are sitting on valuable data without realising it. I help you turn that information into clear insights, practical improvements, and confident decision‑making.
What Can I Help You Achieve?
Understand your performance at a glance Identify what’s working (and what isn’t) Reduce wasted time, effort, and cost Improve processes and customer experience Make decisions backed by real evidence Build a business that runs smarter, not harder
Business & Data Analytics
Understand your business like never before.
I translate your numbers into simple, actionable insights — no jargon, no complexity.
Services include:
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Performance dashboards & KPI tracking
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Trend analysis & forecasting
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Customer behaviour insights
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Automated reporting
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Data clean‑up & organisation
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Profitability & service performance analysis
Perfect for: Businesses who want clarity, visibility, and better decision‑making.
Business Improvement & Process Optimisation
Fix bottlenecks, reduce waste, and streamline how your business runs.
Using Lean Six Sigma and process improvement methods, I help you uncover inefficiencies and implement practical solutions.
Services include:
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Process mapping
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Workflow optimisation
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Identifying bottlenecks
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Reducing admin time
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Improving customer journey flow
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Practical improvement recommendations
Perfect for: Businesses who feel “stuck”, overwhelmed, or unsure where time and money are being lost.
Decision Support & Strategy
Make confident decisions backed by real data.
Whether you’re planning growth, reviewing performance, or exploring new opportunities, I provide clear, evidence‑based guidance.
Services include:
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Opportunity analysis
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Pricing & product insights
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Operational performance reviews
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Data‑driven strategy sessions
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Monthly or quarterly insight reports
Perfect for: Businesses who want strategic clarity without the corporate fluff.
How it Works?
A simple, transparent process designed for small businesses.
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Discovery Call/Zoom Call to discuss your goals, challenges, and what you want to improve.
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Data Review to assess what data you have, what’s missing, and what’s possible.
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Insights & Recommendations, you receive clear findings, explained in plain English.
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Implementation Support, I then help you put improvements into action — practically, not theoretically.
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Ongoing Reporting (Optional) Monthly or quarterly insights to keep you on track.
My Credentials
Professional Credentials
- Associated Project Manager (APM PMQ Certified)
- BCS Business Analysis
- Yellow Belt Lean Six Sigma
- Certified Advanced Excel
- Certified Power Bi
- Public - Sector Project Experience
- Agile & Scrum Familiarity
- Stakeholder Engagement
- Benefit Realisation
- Change Management
digital expertise
- Website Development
- SEO - Friendly
- Dashboard Creation & Visualisation
- Workflow & Process Automation
- SQL
- VBA
- Problem Solving & Troubleshooting
- Google Data Analytics Professional
- Data Governance Expert (DGE)
trust & compliance
- ICO Registered
- Fully Insured
- GDPR -Compliant Processes
- Secure Data Handling
- Transparent Pricing
- Clear Statements of Work
- Reliable Communication
- Ethical Digital Practices
- Professional Accessibility Standards
Client Reviews
"I have recently used Nikki’s services to upgrade my very tired website and sort out my seo’s.
From the start Nikki showed me patience and kindness when going through my website. No judgment at all, just great advice.
Nikki has made some fantastic additions and made it look like a million dollars, above all, Nikki has made the website much more customer friendly and I couldn’t be happier. Thank you, your a star"
"I started to create my own website but then got so overwhelmed with it all, I found Nikki through a friend and she has helped me develop my website further than I could ever imagine! Thank you so much!"
"Easy to speak too and get advice from - not too badly priced neither."
"Nikki helped us with our analytics and designing invoice/receipts for our customers, reasonably priced and a friendly face, will definitely use again"
"Nikki has been assisting me with data analyst, providing me with clear Power Bi oversights of our stock. Quick and Easy to speak too."
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